Data deletion

How to ask

• By email: write to magdiel@lineasoi.com with the subject "Data deletion request". Send it from the email address we know you by, or tell us the phone number, and name the business you dealt with if you know it.
• By phone: call (805) 814-9481.
• In the app, for a business account: the owner opens LINEAS OI, then Settings, then Your data, and chooses Delete this company. Nothing is deleted for 30 days, so the request can be cancelled; after that the company's LINDIEL information is deleted.
• In the app, for a team member, partner or guest: ask the owner of the business to end your seat, or ask us.
• To stop marketing email only, use the unsubscribe link at the bottom of any marketing email. It works at once.

What happens next

We confirm we received your request within 10 business days and finish it within 45 days. We may ask a question to make sure the request comes from you. If your information was recorded by a contractor who uses LINDIEL, we tell that contractor too, because the request also affects their records.

What we delete

• Your name, email address, phone number and address.
• Your requests, messages, notes, meeting records and the answers you gave on a form, including a Facebook or Instagram lead form.
• Files and photos of you or uploaded by you.
• Your seat and settings, if you are a LINDIEL user.
• Link-visit codes linked to you.

Backup copies are not edited one by one. They expire on their own schedule, and deleted information is never restored from them.

What the law makes us keep

• Invoices, payments and tax records.
• Signed contracts and change orders.
• Consent and opt-out records for email and text messages.
• A one-way code of an unsubscribed email address, so it is never emailed again.
• Security records of who did what in an account, without the deleted content.

These records are kept as long as needed to provide the service or as required by law, apart from everything else and used only for those reasons. Then they are deleted.

Information that Meta keeps

LINDIEL does not use Facebook Login, so there is no LINDIEL app to remove from your Facebook settings. The answers you gave on a Facebook or Instagram lead form are also kept by Meta under Meta's own policy; you can manage them in your Facebook or Instagram account.

Contact

Videcon Group LLC, 30700 Russell Ranch Rd, Suite 250, Westlake Village, CA 91362. Email magdiel@lineasoi.com. Phone (805) 814-9481.